Privacy Policy

SM Apparel

Privacy Policy

At Sole-Mate, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of personal information we collect, how it is used, and the measures we take to safeguard it.

Information We Collect:

Personal Information: When you visit our website or make a purchase, we may collect personal information such as your name, email address, shipping address, and payment details.
Usage Information: We may also collect information about your interactions with our website, such as your browsing history, IP address, device information, and location data.

How We Use Your Information:

To process your orders and provide customer support.
To improve our products and services.
To communicate with you about promotions, events, and updates.
To prevent fraud and ensure the security of our website.

Sharing Your Information: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. We do not sell or rent your personal information to third parties for marketing purposes.

Data Security: We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices: You may opt out of receiving promotional emails from us by following the instructions provided in the email. You may also access, update, or delete your personal information by contacting us directly.

Changes to this Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our website signifies your acceptance of the revised policy.

Contact Us: If you have any questions or concerns about this Privacy Policy, please contact us at team@smapparel.co.za or call us at 064 543 5659.

Terms and Conditions

Introduction

Welcome to Sole Mate Golf Apparel. These terms and conditions govern your use of our website and the purchase of products from our website. By using our website or purchasing products from us, you automatically agree to these terms and conditions.

Products and Orders

All products displayed on our website are subject to availability.

By placing an order on our website, you agree to pay the price listed for the product, as well as any applicable taxes and shipping fees.

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.

Payment

We accept payment by credit card, debit card, and PayPal. Payment is due at the time of purchase.

By providing your payment information, you authorize us to charge the total amount due to your chosen payment method.

Shipping and Delivery

We will ship your order to the address provided during the checkout process. We are not responsible for any delays or errors in delivery caused by incorrect or incomplete shipping information.

Shipping times may vary depending on your location and the shipping method selected at checkout.

Returns and Exchanges

We accept returns and exchanges of unused, unworn products within 30 days of the delivery date. To initiate a return or exchange, please contact our customer service team.

Refunds will be issued to the original form of payment within 7-10 business days of receiving the returned product.

Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Sole Mate Golf Apparel and is protected by copyright and other intellectual property laws.

You may not use, reproduce, or distribute any content from our website without our prior written consent.

Limitation of Liability

In no event shall Sole Mate Golf Apparel be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase of products from us.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of The Republic of South Africa, without regard to its conflict of law provisions.

If you have any questions or concerns about our terms and conditions, please contact us at team@smapparel.co.za or call us at 064 543 5659.